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Electrical Contractor Software Support


Our support team is ready to help.

Contact Support by Phone, Email or Webform

Our in-house support team is skilled at answering your questions or solving your problems. Please contact us during our support hours. If you contact us after hours, we'll respond to your voicemail or email at our earliest opportunity.

Phone and Email

Phone: (800)605-2167
Phone: (760)579-0334
FAX: (760)579-0339

Support Hours

Monday-Friday, 7:00am - 5:00pm, Pacific

Software Subscription and
Extended Service Plan (ESP)

IMPORTANT NOTE: A Software Subscription or ESP is required if you need tech help.

When you purchase Electrical/Plumbing Bid Manager or Time & Material Billing Manager, you receive one (1) year of a Software Subscription.  We email a renewal invoice on an annual basis.

Your software subscription provides support for your software via email or phone. It includes software updates and great discounts on additional licenses, training, and other software.  

FastSupport Remote Access

We use GoToAssist for remote supportOur Support Rep will provide you with a Support Key. This "Support Connection" will provide our support rep with access to your computer to quickly and securely help you with any issues.

Visit to key in your Support Key while speaking with a Vision Support Rep.