Our support team is ready to help.
Contact Support by Phone, Email or Webform
Our in-house support team is skilled at answering your questions or solving your problems. Please contact us during our support hours. If you contact us after hours, we'll respond to your voicemail or email at our earliest opportunity.
Phone and Email
Monday-Friday, 5:00am - 5:00pm, Pacific
Software Subscription and
Extended Service Plan (ESP)
IMPORTANT NOTE: A Software Subscription or ESP is required if you need tech help.
When you purchase Electrical/Plumbing Bid Manager or Time & Material Billing Manager, you receive one (1) year of a Software Subscription. We email a renewal invoice on an annual basis.
Your software subscription provides support for your software via email or phone. It includes software updates and great discounts on additional licenses, training, and other software.
FastSupport Remote Access
Our Support Rep will provide you with a Support Key. This "Support Connection" will provide our support rep with access to your computer to quickly and securely help you with any issues.
Visit https://www.fastsupport.com/ to key in your Support Key while speaking with a Vision Support Rep.